Get in Touch With Us

Got a question about a review, spotted something that needs updating, or want to tell us what we've missed? This page explains how to reach the Crypto Casinos team and what you can expect once you do.

How to Reach Our Team

Email is the best way to get in touch. We read every message that comes in and aim to respond within a couple of working days. Send your note to [email protected] and, where you can, mention which page or review your message relates to — it helps us route it to the right person and reply faster.

What We Can Help With

Crypto Casinos covers a specific niche — reviewing and ranking crypto casinos for US players — so most of the messages we get fall into a handful of categories:

• Review and ranking questions — Want to know why a site sits where it does, or how a bonus or coin list compares? Ask us directly and we'll walk you through our reasoning.
• Corrections and accuracy flags — Bonus terms, licensing details, and supported coins change often at offshore operators. If something on the site looks outdated or wrong, tell us and we'll look into it.
• Coverage suggestions — If there's a crypto casino topic, coin, or comparison angle you'd like to see us cover, we're open to hearing it.
• Partnership or editorial enquiries — If you represent an operator or a media outlet and want to discuss working with us, introduce yourself and outline what you have in mind.
• Responsible gambling concerns — If you're worried about your own play or someone else's, say so in your message. We'll point you toward support resources, including the National Problem Gambling Helpline at 1-800-GAMBLER.

What We Can't Do

We're an independent comparison and review site — we don't operate any of the casinos listed on Crypto Casinos, hold player funds, or process deposits and withdrawals. If your query is about a specific account, a pending payout, or a bonus dispute, that has to go through the casino's own customer support team, not us. We also can't offer tax or legal advice; for anything involving gambling winnings, crypto gains, or your state's gambling laws, a qualified professional is the right person to ask.

What Happens After You Send a Message

A real person reads every email — we don't rely on automated replies to stand in for an answer. Our usual response window is a couple of working days, though it can run longer during busier periods. If your message needs input from more than one person on the team, we'll let you know it's being looked into rather than leave you waiting without a word.

Before You Write In

A few things are worth checking first, since they cover the questions we get most often:

• Our rankings and offer terms reflect what operators publish at the time of review — bonus amounts, wagering requirements, and supported coins can change, so always confirm current terms directly on the casino's site before depositing.
• Crypto casinos serving US players operate offshore, typically under licences from jurisdictions such as Curaçao or Anjouan, not under any US regulator. This is a legal grey area rather than a clearly regulated one, and availability can vary by state — check your own state's laws if you're unsure.
• If you're weighing up UK-facing options instead, our guide to trusted non-GamStop casinos covers that market separately.

Our Standards, and Where You Fit In

We try to keep our reviews honest, current, and genuinely useful to someone deciding where to play with crypto. Reader feedback is part of how we keep that up — if a review helped you, misled you, or just didn't match what you found on the site itself, we want to hear it. Every message shapes how we cover things going forward.

Content on this site is intended for adults of legal gambling age in their state (18+ or 21+, depending on the operator and jurisdiction) and is for informational purposes only. Gambling involves real financial risk, and playing with cryptocurrency adds the additional risk of price volatility on top of the usual risk of losing money — none of that is guaranteed to work out in your favour. If gambling stops being fun or starts to feel like a problem, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential, and it's worth knowing that offshore casinos generally don't offer the same self-exclusion tools or protections as state-regulated operators.

Thanks for taking the time to read this far — we look forward to hearing from you.